Privacy Policy

Effective Date: June 12, 2025

Sierra Bloom (“we”, “us”, or “our”) is committed to protecting your privacy and the confidentiality of your personal information. This policy outlines how we collect, use, and safeguard the information you provide when interacting with our website and services.

By using our website https://sierrabloom.co or providing your information to us, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We may collect the following personal information from you:

  • Name

  • Email address

  • Phone number

  • Booking preferences or session-related information

  • Any details voluntarily provided in forms, emails, or during calls

We do not collect sensitive health or medical records through our website. Session content remains confidential and is handled according to professional therapy standards.

2. How We Use Your Information

Your personal information may be used for:

  • Booking and managing therapy sessions

  • Communicating appointment details or updates

  • Sending wellness resources or relevant marketing (opt-out anytime)

  • Responding to inquiries or feedback

  • Improving our services and website

We will not sell, rent, or disclose your personal information to third parties, unless legally required or as needed to deliver our services (e.g. via secure booking/payment platforms).

3. Email Marketing

If you opt in to receive emails from us (such as when downloading “The Calm Kit”), we may occasionally send you updates, tools, or offers. You may unsubscribe at any time by clicking the link in the email or contacting us directly.

4. Data Storage & Security

We take reasonable steps to protect the personal information we collect from misuse, loss, or unauthorised access. All data is stored securely and only accessible to authorised team members.

5. Cookies and Website Analytics

Our website may use cookies or third-party analytics tools (e.g. Google Analytics) to help us understand how visitors use our site. This data is anonymised and used to improve user experience.

You can adjust your browser settings to refuse cookies if you prefer.

6. Third-Party Services

We may use secure third-party tools for:

  • Payment processing (e.g. Stripe or bank transfers)

  • Email marketing (e.g. Mailchimp or similar platforms)

  • Booking management

These services have their own privacy policies, and we encourage you to review them.

7. Accessing or Updating Your Information

You can request access to the personal information we hold about you at any time, and ask for it to be updated or deleted, subject to legal or professional obligations.

8. Children’s Privacy

Our services are intended for adult women (18+). We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete it promptly.

9. Australian Privacy Compliance

Sierra Bloom complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Sierra Bloom

📧 info@sierrabloom.co

📞 +61 410 413 315